A message to our customers from CEO, Eoin Loftus
Our thoughts are with everyone who has been affected by the unprecedented events unfolding. We are sincerely grateful to the medical professionals and the communities who are working tirelessly to contain the coronavirus. Please be assured we are vigilantly monitoring the COVID-19 situation and have precautions in place at all of our five properties in South Australia. We genuinely care for our guests and staff and the safety and security of all concerned is our highest priority. As a result of government restrictions, some of our usual services may not be available to guests at this time. We ask that you contact each hotel directly with any questions you may have.
You should have confidence when you make a booking. We are closely monitoring the World Health Organization (WHO) and following the advice of the Australian Government’s Health Department. The recommendations of these agencies are providing us with the appropriate health and safety measures for guests and our own staff. During this challenging time, we are committed to offering you flexible booking options, hence if you need to change a reservation booked directly with us via majestichotels.com.au, email or phone, please contact our helpful central reservations department on 1800 312 807 or firstname.lastname@example.org
We have implemented comprehensive health & safety protocols across all our properties in South Australia, as per the advice of the Australian Government’s Health Department.
These protocols include:
– Staff receiving regular, ongoing updates pertaining to all the health and safety protocols.
– Food and beverage offerings comply with all relevant food safety recommendations.
– Increased frequency of cleaning our public areas with the continued use of disinfectant and hand sanitisers.
We will continue to adapt swiftly and thoroughly to ensure we provide all the necessary safety precautions. In this, we are confident that with the preventative measures in place we will reduce the risk of infection for our valued guests and staff. These are very apprehensive times; however, I wish to thank you for placing your trust in us when you consider your future travel plans.
CEO Majestic Hotels